Ratings & Reviews

Overall Rating

4(36 reviews)88.9% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Great management, good locationsubmitted by Lucas C. - |Recommended: YesIt’s an old building, but right across the student life offic, Digital Media Center and Music Center. Maintenance is easy to get, and the staff are very friendly and professional.
Great Customer Servicesubmitted by Qiaoyan H. - |Recommended: YesWe are international students and Jodian have been very helpful since we submitted an online inquiry until day we moved in. Apartments are close to campus and well maintained. Will recommend friends here.
Convenient locationsubmitted by Maria A. - |Recommended: YesQuiet, convenient location.
It's oksubmitted by Matthew K. - |Recommended: NoIt's ok
Cozy and elegant roomssubmitted by Thomas A. - |Recommended: YesI really enjoy the space and the availability of maintenance leasing office staff. My only recommendation is to somehow organize the package room by room or floor or even building , and or give notifications when a package have arrived. It is frustrating to have to search the whole room for a package without necessarily even knowing if you have one at all .
Excellent management and excellent servicesubmitted by Aumreetam D. - |Recommended: YesWe will miss The Blackstone, its lively surroundings. its great location. We will also miss the Blackstone management, whenever we complained of anything they have fixed immediately without delay. They are so courteous especially Jodian Hamilton, the way she interacts and solves our problems we will miss her. We had a wonderful time here and we thank the Blackstone for providing accommodation for one year,
response from property -You're welcome, Aumreetam! We appreciate the great review; thank you so much for taking the time to rate us and for all the nice things you had to say. Take care!
Safe, Clean and well keptsubmitted by Rajeev P. - |Recommended: YesI am a resident at Blackstone apartment since July 2017. So far I have had a very nice experience. Ms. Jodian at the leasing office, in particular was immensely helpful when I first came searching for a 1BHK apartment. Signing the lease and moving in was hassel free and she promptly assisted me with all the help I needed. The staff at the reception is extremely friendly, I definitely like them. The building is well kept and is clean. The maintenance is very prompt once you submit an order online if the work order is posted on a working day, it is executed within 24 hours. The ambiance around the building is very pleasant and vibrant. I shall definitely recommend
response from property -Thank you for this awesome review, Rajeev! We appreciate all of the nice things you had to say about our community and hope you continue to love it! Let us know if there is anything else we can do for you and we'd be happy to help!
Good management teamsubmitted by Fanwen Z. - |Recommended: NoThe whole management team is kind and always willing to provide help.
response from property -Thank you for the awesome review, Fanwen, but we're sorry to see you wouldn't recommend our community to a friend. Could this be a mistake? Let us know if there is something you wish to discuss and we would be happy to speak with you. Thanks again!
Great submitted by Katharine S. - |Recommended: YesI had a great experience leasing a studio apartment in the Blackstone over the past six months. The staff is very friendly, and any all maintenance issues were addressed promptly. The apartments themselves are spacious, and the historical details are a nice touch of style. Additionally, the large windows allow very nice natural light exposure on the south side of the building. You can even see the inner harbor from the upper floors Overall, I was very satisfied with my experience here.
response from property -That's great to hear, Katharine! Thank you for the awesome review; we appreciate the feedback and wish you the best!
There are definitely things you are giving up by living here, but very friendly staff and great locationsubmitted by Alejandra P. - |Recommended: NoI am happy with my experience at the Charles, but if you have the option to live somewhere with better amenities, I would definitely recommend that. Taking out the trash is very difficult and complicated, there is no dishwasher or washer dryer, the water shuts off VERY often, and the mailroom system is not good or secure. I would definitely recommend living somewhere with better amenities if you have the option to. However, the apartment is in the best location, which is very important to me, the staff is very friendly, and they are able to accommodate for 6 month leases.
response from property -Thank you for your feedback, Alejandra. We are sorry to hear you aren't pleased with a few of the aspects of our community. If there is anything we can do make up for this, please let us know. Otherwise thank you for the nice things you had to say about our staff; we are glad we can help in any way possible.
The Charles is definitely a great place to call home submitted by Christian Q. - |Recommended: YesFirst off, the office staff here are very warm and friendly, and I always feel like I can stop by their offices to ask a question or to check on a maintenance request at any time. The leasing specialist, Jodian, is always very happy to keep me updated on any maintenance requests or anything else related to my residential experience, and she always follows up on any questions or concerns that I may have very promptly. The maintenance staff are also very courteous and responsive to service requests, and they are always willing to answer any questions that I may have when they are working on a service request, and they always thoroughly check the work area to make sure that they have solved any problems as well. The quality of my apartment home itself is also very solid, and my apartment home is very comfortable, featuring a great view of Johns Hopkins University's Homewood Campus and the surrounding areas, which is an especially nice view to take in at night. The apartment community itself is also located in the very cozy Charles Village, where I always feel very safe and I always have convenient access to lots of things to do. From my apartment, I have especially convenient access to Johns Hopkins University's Charles Street Market, which is only right next door, and to the entire Homewood Campus as well, which is only right across the road from the apartment building - definitely some major selling points for me
response from property -Thank you so much for the great review, Christian! We appreciate all of the nice things you had to say about our staff and community, and we hope you continue to love living here. Please let us know if there is anything else we can do for you and we would be happy to help!
Great layout, great location, great maintenance submitted by Jordan K. - |Recommended: YesWhile the building may be old, the rooms are well-maintained and spacious. Also, the maintenance team is phenomenal there was a leak which caused almost the entire bathroom ceiling to fall and they had the place looking brand new in a matter of four days, happily working around my schedule so as to not disturb my day and making the bathroom clean and usable after every day of work. Additionally, I haven't seen a single rodent or bug in my room all year long and I am not clean . Highly recommend.
response from property -Thank you for the great review, Jordan! We're so glad you feel that way and hope you continue to love it here. Please let us know if there is anything else we can do for you and we would be happy to help!
Amazing landlords submitted by Peyton R. - |Recommended: YesNot only is the building sturdy, meaning I can't hear my neighbors through the walls even though they are musicians , but it is charming and consistently clean. The staff is always friendly, particularly the weekday evening security guard at the front door, whose name regrettably evades me at the moment Maintenance has fixed all of my requests within two days, and I cannot say enough kind things about the ladies in the front office. I do have to particularly mention Jodian, Unity, and Pamela, who have all been so kind, helpful, and generous on multiple occasions. Jodian has on more than one occasion even moved my packages into my apartment for me because I am unable to make it home while the package room is open due to my 9-5 work schedule. I truly love this building, and have had a great experience with everyone that I've encountered who works here.
response from property -Thank you Peyton! We appreciate you taking the time to rate our community and all of the very nice things you had to say about us and our service. Please let us know if there is anything else we can do for you and we would be happy to help!
Old but still in good quanlitysubmitted by Guobao C. - |Recommended: YesIt is at a perfect location for JHU students and staff.
response from property -Guobao, Thank you for recommending the Blackstone, and for the wonderful review of our community. We're glad to hear you've enjoyed stay here, and that we've helped make your experience a positive one.
Maintenance is Great submitted by Eileen Y. - |Recommended: YesKeith is so great We've called maintenance on a number of occasions and they have always been so quick and friendly to respond. In every situation, he has been very well equipped to fix whatever it is needed fixing
response from property -Thank you, Eileen, for the great review. We appreciate you taking the time to rate our community and hope you continue to like it here at The Blackstone. Please let us know if there is anything else we can do for you!