|Recommended: YesNot bad — It is very close to university and has convenience transportation.
Thanks for the review, Liehao! We appreciate your taking the time to provide feedback and are very happy to be the place you choose to call home!
|Recommended: YesDoes the job — It was exactly as advertised
Hi Noah! Thank you for your feedback about The Charles! We are pleased you took time out your busy day to leave a review. We hope we have the chance to continue to serve you! Thanks so much!
|Recommended: NoGreat location, problematic building — The location and spaciousness of the apartment is great. However, there were serious problems regarding frequent water outages throughout the year that would last for many hours and lack of heating at times when the temperature was below 50F degrees. The building is old, but the maintenance staff was always fast to respond to any issues. Overall, I ultimately picked this apartment due to its convenient location close to the JHU campus. However, I very much wish I had known about the heating and water issues beforehand, as I would have seriously reconsidered choosing another apartment.
|Recommended: YesAmazing Experience so far — I've been living at The Charles since Fall 2018 and I have never encountered any big issue. Its a Great location for Hopkins Homewood campus students. There is always a security guard on duty during the night. Packages are never lost stolen, there's free coffee downstairs, pet-friendly, and nice maintenance staff. I extended my lease for a bit longer and I plan on staying here till I graduate from Hopkins.
Thank you so much for the awesome review Kalyani!
|Recommended: YesGreat Place for Students — I've actually had a great experience at the Charles Apartment my six months here. The apartment is spacious and has wooden floors which is a plus. Pro So close to Hopkins campus you cross and you are on campus. Management is friendly and courteous. Maintenance staff are friendly. Location feels safe and campus patrol is within the vicinity. The location is accessible to the college town shuttle, free charm city bus and MTA buses. Cons Maintenance issues come up in the apartment, maintenance staff attempt to fix it between 24 hrs most times although it takes longer sometimes. No parking garage No swimming pool or gym but proximity to campus is priority to me. Overall, The Charles is a nice apartment and management is awesome
Thank you for your honest feedback! We appreciate you taking the time to rate us and provide insight to our operations. Please let us know if there is anything else we can do for you and we'd be happy to help!
|Recommended: YesAmazing location, nice apartments — As a resident, I’d really recommend the Charles Apartments. Its proximity to the Homewood campus is really convenient. The rooms are open and well-designed. The services are prompt and the staff is very helpful and friendly
Thank you so much for the great review, we appreciate it Milind!
|Recommended: YesGreat for Hopkins community — The Charles is a good housing option especially for students at Hopkins - the location is the best Convenient facilities are provided with pretty big living spaces.
Thank you Amanda! We appreciate the great review and nice things you had to say about our community. Let us know if there is anything else we can do for you!
|Recommended: YesSimply worth the price — The staff is super friendly and quick in responding to your maintenance requests. The ambience of the apartment makes you feel home which you look forward to to get back at the end of a long day. Last but not the least, the location of the apartment is particularly great for Homewood students as it located right across the East gate of the Homewood campus. It is a two minute walk to the St.Paul’s street which is a great place to check out, especially for food lovers. I forgot to mention about the Barnes and Nobles bus stop, which is just a minute away, from which you can get all possible bus routes that take you to the different parts of the city like JHMI campus, Fells Point, Penn station, Downtown, etc. Totally worth the price
|Recommended: YesGreat experience — I have been living here for more than 6months and the place is at an amazing location. The management and staff is very cooperative and any maintenance issue is addressed timely. It is in a safe neighborhood and has easy accessibility to public transport as well.
Thank you so much Shivani! We appreciate you taking the time to leave us your feedback and the nice things you had to say about our community and staff. Please let us know if there is anything else we can do for you and we'd be happy to help!
|Recommended: YesGreat apartment building — Great apartment building and very clean.
Thank you Elliot! We appreciate the 5-star rating and great review; please let us know if there is anything else we can do for you and we'd be happy to help!
|Recommended: NoGood management team — The whole management team is kind and always willing to provide help.
Thank you for the awesome review, Fanwen, but we're sorry to see you wouldn't recommend our community to a friend. Could this be a mistake? Let us know if there is something you wish to discuss and we would be happy to speak with you. Thanks again!
|Recommended: NoThere are definitely things you are giving up by living here, but very friendly staff and great location — I am happy with my experience at the Charles, but if you have the option to live somewhere with better amenities, I would definitely recommend that. Taking out the trash is very difficult and complicated, there is no dishwasher or washer dryer, the water shuts off VERY often, and the mailroom system is not good or secure. I would definitely recommend living somewhere with better amenities if you have the option to. However, the apartment is in the best location, which is very important to me, the staff is very friendly, and they are able to accommodate for 6 month leases.
Thank you for your feedback, Alejandra. We are sorry to hear you aren't pleased with a few of the aspects of our community. If there is anything we can do make up for this, please let us know. Otherwise thank you for the nice things you had to say about our staff; we are glad we can help in any way possible.
|Recommended: YesThe Charles is definitely a great place to call home — First off, the office staff here are very warm and friendly, and I always feel like I can stop by their offices to ask a question or to check on a maintenance request at any time. The leasing specialist, Jodian, is always very happy to keep me updated on any maintenance requests or anything else related to my residential experience, and she always follows up on any questions or concerns that I may have very promptly. The maintenance staff are also very courteous and responsive to service requests, and they are always willing to answer any questions that I may have when they are working on a service request, and they always thoroughly check the work area to make sure that they have solved any problems as well. The quality of my apartment home itself is also very solid, and my apartment home is very comfortable, featuring a great view of Johns Hopkins University's Homewood Campus and the surrounding areas, which is an especially nice view to take in at night. The apartment community itself is also located in the very cozy Charles Village, where I always feel very safe and I always have convenient access to lots of things to do. From my apartment, I have especially convenient access to Johns Hopkins University's Charles Street Market, which is only right next door, and to the entire Homewood Campus as well, which is only right across the road from the apartment building - definitely some major selling points for me
Thank you so much for the great review, Christian! We appreciate all of the nice things you had to say about our staff and community, and we hope you continue to love living here. Please let us know if there is anything else we can do for you and we would be happy to help!
|Recommended: YesGreat layout, great location, great maintenance — While the building may be old, the rooms are well-maintained and spacious. Also, the maintenance team is phenomenal there was a leak which caused almost the entire bathroom ceiling to fall and they had the place looking brand new in a matter of four days, happily working around my schedule so as to not disturb my day and making the bathroom clean and usable after every day of work. Additionally, I haven't seen a single rodent or bug in my room all year long and I am not clean . Highly recommend.
Thank you for the great review, Jordan! We're so glad you feel that way and hope you continue to love it here. Please let us know if there is anything else we can do for you and we would be happy to help!
|Recommended: YesAmazing landlords — Not only is the building sturdy, meaning I can't hear my neighbors through the walls even though they are musicians , but it is charming and consistently clean. The staff is always friendly, particularly the weekday evening security guard at the front door, whose name regrettably evades me at the moment Maintenance has fixed all of my requests within two days, and I cannot say enough kind things about the ladies in the front office. I do have to particularly mention Jodian, Unity, and Pamela, who have all been so kind, helpful, and generous on multiple occasions. Jodian has on more than one occasion even moved my packages into my apartment for me because I am unable to make it home while the package room is open due to my 9-5 work schedule. I truly love this building, and have had a great experience with everyone that I've encountered who works here.
Thank you Peyton! We appreciate you taking the time to rate our community and all of the very nice things you had to say about us and our service. Please let us know if there is anything else we can do for you and we would be happy to help!