Ratings & Reviews

Overall Rating

(21 reviews)
85.7% of customers recommend this property

Rating Per Category


Resident Reviews

submitted by Andres P. - |Recommended: YesHome — Location,location, location. This apt cannot be beat. I like the wood floors and appreciate the staff. Chris is always willing to help and give me the best options. Just a bit pricey for belonging to JHU.
response from property -Thank you for taking the time to rate our community! We appreciate your honest feedback and are glad to know you're happy with your overall experience at The Charles. If there is anything more we can do to keep your experience a positive one, please let us know.
submitted by Liehao L. - |Recommended: YesNot bad — It is very close to university and has convenience transportation.
response from property -Thanks for the review, Liehao! We appreciate your taking the time to provide feedback and are very happy to be the place you choose to call home!
submitted by Noah S. - |Recommended: YesDoes the job — It was exactly as advertised
response from property -Hi Noah! Thank you for your feedback about The Charles! We are pleased you took time out your busy day to leave a review. We hope we have the chance to continue to serve you! Thanks so much!
submitted by Evonne Z. - |Recommended: NoGreat location, problematic building — The location and spaciousness of the apartment is great. However, there were serious problems regarding frequent water outages throughout the year that would last for many hours and lack of heating at times when the temperature was below 50F degrees. The building is old, but the maintenance staff was always fast to respond to any issues. Overall, I ultimately picked this apartment due to its convenient location close to the JHU campus. However, I very much wish I had known about the heating and water issues beforehand, as I would have seriously reconsidered choosing another apartment.
submitted by Kalyani B. - |Recommended: YesAmazing Experience so far — I've been living at The Charles since Fall 2018 and I have never encountered any big issue. Its a Great location for Hopkins Homewood campus students. There is always a security guard on duty during the night. Packages are never lost stolen, there's free coffee downstairs, pet-friendly, and nice maintenance staff. I extended my lease for a bit longer and I plan on staying here till I graduate from Hopkins.
response from property -Thank you so much for the awesome review Kalyani!
submitted by Ifeoluwa O. - |Recommended: YesGreat Place for Students — I've actually had a great experience at the Charles Apartment my six months here. The apartment is spacious and has wooden floors which is a plus. Pro So close to Hopkins campus you cross and you are on campus. Management is friendly and courteous. Maintenance staff are friendly. Location feels safe and campus patrol is within the vicinity. The location is accessible to the college town shuttle, free charm city bus and MTA buses. Cons Maintenance issues come up in the apartment, maintenance staff attempt to fix it between 24 hrs most times although it takes longer sometimes. No parking garage No swimming pool or gym but proximity to campus is priority to me. Overall, The Charles is a nice apartment and management is awesome
response from property -Thank you for your honest feedback! We appreciate you taking the time to rate us and provide insight to our operations. Please let us know if there is anything else we can do for you and we'd be happy to help!
submitted by Milind J. - |Recommended: YesAmazing location, nice apartments — As a resident, I’d really recommend the Charles Apartments. Its proximity to the Homewood campus is really convenient. The rooms are open and well-designed. The services are prompt and the staff is very helpful and friendly
response from property -Thank you so much for the great review, we appreciate it Milind!
submitted by Amanda L. - |Recommended: YesGreat for Hopkins community — The Charles is a good housing option especially for students at Hopkins - the location is the best Convenient facilities are provided with pretty big living spaces.
response from property -Thank you Amanda! We appreciate the great review and nice things you had to say about our community. Let us know if there is anything else we can do for you!
submitted by Alekhya B. - |Recommended: YesSimply worth the price — The staff is super friendly and quick in responding to your maintenance requests. The ambience of the apartment makes you feel home which you look forward to to get back at the end of a long day. Last but not the least, the location of the apartment is particularly great for Homewood students as it located right across the East gate of the Homewood campus. It is a two minute walk to the St.Paul’s street which is a great place to check out, especially for food lovers. I forgot to mention about the Barnes and Nobles bus stop, which is just a minute away, from which you can get all possible bus routes that take you to the different parts of the city like JHMI campus, Fells Point, Penn station, Downtown, etc. Totally worth the price
submitted by Shivani D. - |Recommended: YesGreat experience — I have been living here for more than 6months and the place is at an amazing location. The management and staff is very cooperative and any maintenance issue is addressed timely. It is in a safe neighborhood and has easy accessibility to public transport as well.
response from property -Thank you so much Shivani! We appreciate you taking the time to leave us your feedback and the nice things you had to say about our community and staff. Please let us know if there is anything else we can do for you and we'd be happy to help!
submitted by Elliot S. - |Recommended: YesGreat apartment building — Great apartment building and very clean.
response from property -Thank you Elliot! We appreciate the 5-star rating and great review; please let us know if there is anything else we can do for you and we'd be happy to help!
submitted by Fanwen Z. - |Recommended: NoGood management team — The whole management team is kind and always willing to provide help.
response from property -Thank you for the awesome review, Fanwen, but we're sorry to see you wouldn't recommend our community to a friend. Could this be a mistake? Let us know if there is something you wish to discuss and we would be happy to speak with you. Thanks again!
submitted by Alejandra P. - |Recommended: NoThere are definitely things you are giving up by living here, but very friendly staff and great location — I am happy with my experience at the Charles, but if you have the option to live somewhere with better amenities, I would definitely recommend that. Taking out the trash is very difficult and complicated, there is no dishwasher or washer dryer, the water shuts off VERY often, and the mailroom system is not good or secure. I would definitely recommend living somewhere with better amenities if you have the option to. However, the apartment is in the best location, which is very important to me, the staff is very friendly, and they are able to accommodate for 6 month leases.
response from property -Thank you for your feedback, Alejandra. We are sorry to hear you aren't pleased with a few of the aspects of our community. If there is anything we can do make up for this, please let us know. Otherwise thank you for the nice things you had to say about our staff; we are glad we can help in any way possible.
submitted by Christian Q. - |Recommended: YesThe Charles is definitely a great place to call home — First off, the office staff here are very warm and friendly, and I always feel like I can stop by their offices to ask a question or to check on a maintenance request at any time. The leasing specialist, Jodian, is always very happy to keep me updated on any maintenance requests or anything else related to my residential experience, and she always follows up on any questions or concerns that I may have very promptly. The maintenance staff are also very courteous and responsive to service requests, and they are always willing to answer any questions that I may have when they are working on a service request, and they always thoroughly check the work area to make sure that they have solved any problems as well. The quality of my apartment home itself is also very solid, and my apartment home is very comfortable, featuring a great view of Johns Hopkins University's Homewood Campus and the surrounding areas, which is an especially nice view to take in at night. The apartment community itself is also located in the very cozy Charles Village, where I always feel very safe and I always have convenient access to lots of things to do. From my apartment, I have especially convenient access to Johns Hopkins University's Charles Street Market, which is only right next door, and to the entire Homewood Campus as well, which is only right across the road from the apartment building - definitely some major selling points for me
response from property -Thank you so much for the great review, Christian! We appreciate all of the nice things you had to say about our staff and community, and we hope you continue to love living here. Please let us know if there is anything else we can do for you and we would be happy to help!
submitted by Jordan K. - |Recommended: YesGreat layout, great location, great maintenance — While the building may be old, the rooms are well-maintained and spacious. Also, the maintenance team is phenomenal there was a leak which caused almost the entire bathroom ceiling to fall and they had the place looking brand new in a matter of four days, happily working around my schedule so as to not disturb my day and making the bathroom clean and usable after every day of work. Additionally, I haven't seen a single rodent or bug in my room all year long and I am not clean . Highly recommend.
response from property -Thank you for the great review, Jordan! We're so glad you feel that way and hope you continue to love it here. Please let us know if there is anything else we can do for you and we would be happy to help!